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Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.the-guidesman.com website (the “Service”) operated by Guidesman (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Guidesman and its licensors. The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Guidesman.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Guidesman.
Guidesman has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Guidesman shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.
Upon termination, your right to use the Service will cease immediately.
Limitation Of Liability
In no event shall Guidesman, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Guidesman its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Exclusions
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
Governing Law
These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us.
Privacy Policy
Please refer to our Privacy Policy.
Additional Policies for Purchases Made Through the Service
Placing Orders
By placing an order with Guidesman, you warrant that you are legally capable of entering into binding contracts. Your order is an offer to Guidesman to purchase a product. All orders are subject to acceptance by us. We may choose not to accept orders at our sole discretion.
Prices
Product prices are current at the time of your order confirmation. We reserve the right to change pricing or modify product information at any time without notice. In the event of an error, we will make every reasonable effort to accommodate your order at the correct price.
Payment
Payment is due in full upon placing an order. Accepted payment methods are:
- Credit card
- Debit card
- PayPal
- Gift cards (where available)
Taxes and shipping costs are calculated and charged during checkout. Orders will only ship once payment has successfully processed.
Cancellations and Refunds
If you are not fully satisfied with your purchase, please review our refund policy:
- Items can be returned within 30 days of the original purchase date.
- Products must be in new, unused condition with original packaging and tags attached.
- Customers are responsible for return shipping costs. Include the provided return slip with your package.
- Refunds are generally issued within 3-5 business days after return receipt and inspection.
- Refunds are applied to the original payment method.
Please contact us at [email protected] if you have any other questions or concerns about returns or refunds.
Shipping
Shipping costs are calculated during checkout based on weight, dimensions and destination. You will receive an order confirmation after checkout that will include your selected shipping option.
We are currently only able to ship within the United States. Additional countries may be added at a future time.
Shipping times are estimates only and commence from the date of shipment, rather than order placement. We are not liable for any delays in shipments.
You are responsible for import taxes, customs duties and fees levied once a shipment reaches your country. Please check with your country’s customs office to determine the potential costs prior to ordering.
Product Care & Use
Please carefully review any included instructions for proper use of your Guidesman products. Improper use that results in product damage or defects is not covered under warranty.
Reach out to our Customer Service team at [email protected] if you have any other questions on use and care.
Warranty Information
Guidesman offers limited warranties on all products. Please review complete details below:
Guidesman Flashlights – 1 year limited warranty from date of purchase. Covers manufacturer defects only. Does not cover damage from normal wear and tear, misuse or improper care and maintenance.
Guidesman Knives – Limited lifetime warranty from date of purchase. Covers manufacturer defects only. Does not cover damage from normal wear and tear, misuse or improper care and maintenance.
Guidesman Camping Chairs – 1 year limited warranty from date of purchase. Covers manufacturer defects only. Does not cover damage from normal wear and tear, misuse or improper care and maintenance.
Guidesman Folding Chairs – 90 day limited warranty from date of purchase. Covers manufacturer defects only. Does not cover damage from normal wear and tear, misuse or improper care and maintenance.
Guidesman Canopies – 180 day limited warranty from date of purchase. Covers manufacturer defects only. Does not cover damage from normal wear and tear, misuse or improper care and maintenance.
Please contact Customer Service at [email protected] prior to returning any items you feel may be defective. We will evaluate and determine eligibility for returns/exchanges under warranty on a case-by-case basis.
Proof of purchase is required for all warranty claims. Keep your receipt or order confirmation for your records.
These are our current terms and conditions for orders placed through the Guidesman website. These terms are subject to change at any time without notice. For the latest Terms and Conditions, please review on our website.
Contact Information
Guidesman is operated by ACME Outdoor Gear, LLC.
Reach us with any questions or concerns at:
1-800-555-1234
Guidesman Outdoor Gear
2858 Winifred Way
Indianapolis, IN